Frequently asked questions

FAQ – Window Cleaning, Gutter Emptying & More | Windy Washers Essex

Welcome to the Windy Washers Essex FAQ page! Here, we answer all your questions about our professional window cleaning services in Essex, as well as our additional services like gutter emptying, conservatory roof cleaning, and jet washing.

Whether you’re curious about the difference between traditional window cleaning and water-fed pole systems, or want to know more about our eco-friendly approach, we've got the information you need. We also cover topics like pricing, service areas, and how we keep your windows, gutters, and outdoor spaces in top condition.

Can't find the answer you're looking for? Contact us directly, and we'll be happy to assist with any inquiries about window cleaning or exterior maintenance services in Essex.

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FAQ's

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How often should I get my Windows Cleaned?

There is no right or wrong answer to how often you should get your windows done, however it is recommend at least 4-8 weeks for residental and depending on your commerical bussiness maybe evern once a week for example if you have a shop with glass windows selling your products

How often should I Get my Gutters Emptied?

It is recommend you have your gutters emptied yearly as this will avoid any damange to your property of which could cost you thousands in damangs.

What Is Traditional Window Cleaning

A traditional window cleaner, like those at Windy Washers Essex, uses simple, reliable tools such as a squeegee, bucket, and cloth to deliver a spotless, streak-free finish. We provide hands-on service, expertly cleaning windows with care and attention to detail. While modern equipment exists, at Windy Washers Essex, we take pride in using tried-and-true methods to keep your windows sparkling, combining personal service with exceptional results.

Can you remind me when you are coming?

We use a proffessional custom design CRM program to ensure you get a text and email a few days before we arrive.

How do I pay?

We have several methods of payments, you can either make payment when we are on site or once the service has been completed you will get an email & Text message with your invoice and a pay now button. Once payment has been made you then be emailed and Texted with your rceipt for proof of payment.

Can I setup Auto Payments?

Once we have completed your first service you will be emailed and texted your invoice with a pay now button, once you open the link you will see you are advised to put in your card details with a tick button that gives you the option to save your card details for future auto payments. Auto payments will stop if you cancel your service or if you request it to stop by emailing info@windywashersessex.co.uk

Will it be the same staff each time attending?

Windy Washers Essex only train and take on the most advance staff in Essex, all ourr staff undertake strick training excises to ensure they are the right person for the job. We do our best to ensure you get the same crew attend each time.

What days do you attend?

Windy Washers Essex is open

Monday - Sunday in the office

Our The Road Team

Monday - Friday

What if I want to cancel?

You are not signed up to any contracts, you can cancel or change your service at any time with 100% customer satisfaction guaranteed. To cancel please call 01702 596233 or email info@windywashersessex.co.uk

What details are need to book?

Once we have give you a quote and you wish to go ahead we will obtain your full name, address, email address and mobile number so we can input you into our system. All GDPR guide lines are followed and no information is shared with 3rd party advertisers

Are you insured?

All worked carried out by Brooks Outdoors is covered by our insurance for the staff, work carried out and your self while we are on your property

How do I book?

To obtain your free quote please call 01702 596 223 or email info@windywasheressex.co.uk and a member of our team will be in contact as soon as possible