Why We No Longer Offer a “Skip This Clean” Option ❌💦It’s not us being mean—we promise!

Why We No Longer Offer a “Skip This Clean” Option ❌💦It’s not us being mean—we promise!

Let’s have a little chat about something that might raise eyebrows:We’ve removed the option to skip a scheduled clean.Not because we’re being awkward, but because after a lot of trial and error, we’ve realised it just doesn’t work.

🧾 Here’s Why

Every one of our customers gets a reminder a few days before their clean. We do this to give you notice and time to prep. But over time, we noticed a pattern: a handful of skips here and there started causing bigger issues across the board.

For example:

• You’re booked for a 4-weekly clean. If you skip, it becomes an 8-week job—but you’re still paying the 4-week price.

• That means dirtier windows, more time on-site, and a delay for everyone else that day because we’ve got to work twice as hard to get things sparkling again.

• If you're an 8-weekly customer and you skip... that’s a whole 16 weeks between cleans. That’s nearly half a year of grime.

This impacts not just you, but the rest of our customers—and throws our whole day off track.

💸 Why It Matters (Behind the Scenes)

We’re a small business, and like any legitimate company, we’ve got:

• Wages to pay

• Insurance and licensing to stay compliant

• Reliable equipment to maintain

• And most importantly—a team that relies on consistent, scheduled work

When skips come in unexpectedly, it affects our income for that day/week/month. And while you’re not locked into a contract, having predictable routes helps us plan, budget, and keep our pricing fair and steady for everyone.

We’ve found that offering the ability to skip undermines that stability for both sides.

🎯 But We’re Not Completely Inflexible!

We totally understand life happens.Got scaffolding up? Installing new windows? Having a driveway dug out?Fair enough we can’t clean a window if it isn’t even there! 😅

So yes, in exceptional circumstances, we will happily move or skip your service as a goodwill gesture. And we can usually shift your booking by a few days either side if needed. Just give us a heads-up we’re always happy to work with you.

🧼 What This Means for You

• You’ll always get the clean you’re paying for

• We’ll stay on time, on track, and on budget

• Our team can do their best work efficiently and reliably

• And your windows stay consistently fresh, without the stress of remembering when to book in again

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So there you have it no more skips, but always a helping hand when you need us.We truly appreciate every one of our customers, and this change just helps us deliver the level of service you’ve come to expect from Windy Washers Essex.

Thanks for sticking with us and for understanding the method behind the madness! ✨

come to us for all your needs